How do I request a refund, change, or cancellation for my CLAA enrollment?

How do I request a refund, change, or cancellation for my CLAA enrollment?

Introduction

This article explains the refund, change, and cancellation policies for Classical Liberal Arts Academy enrollments and courses. Understanding these policies will help you make informed decisions about your enrollment and know what options are available if you need to make changes.

Refund Policy

Monthly Subscription Plans

No refunds are available for monthly enrollment subscriptions, including:

  • Student Plan ($25/month)
  • Family Plan ($100/month)
  • Premium Student Plan ($100/month)
  • Premium Family Plan ($250/month)
  • Private Tutoring ($250/month)

Monthly subscriptions can be cancelled immediately at any time through your account dashboard.

Individual Online Courses

Refunds may be requested for individual online courses under these specific conditions:

  • The course was purchased but never accessed
  • Once a purchased course is accessed, no refund is possible

Special Offers

No refunds are available for special offers or promotional pricing.

Emergency Situations

If a mistake is made and a refund is immediately requested, CLAA will consider the request in good faith. The Academy headmaster makes all final decisions regarding refunds.

How to Cancel Subscriptions and Enrollments

Self-Service Cancellation

  1. Log in to your account at classicalliberalarts.com/my-account
  2. Select the "Subscriptions" tab
  3. Cancel the undesired subscription
  4. Your cancellation takes effect immediately

Note: CLAA does not require long-term commitments, so you can cancel at any time without penalties.

How to Make Changes to Your Enrollment

Changing Subscription Plans

  1. Cancel your current subscription through your account dashboard
  2. Create a new subscription for the desired plan
  3. Contact support if you need assistance with the transition

Changing Individual Course Enrollments

If you purchased an individual course and realize another course should have been chosen instead:

  1. Contact the Academy headmaster to request a change of enrollment
  2. Include your student name, current course, and desired course in your request
  3. Changes are considered on a case-by-case basis

How to Request a Refund

Before You Begin

  • Review the refund policy above to confirm your situation qualifies
  • Gather your account information and purchase details

Steps to Request a Refund

  1. Email the Academy headmaster at mail@classicalliberalarts.com

  2. Include these details in your message:

    • Your full name and account email
    • Student name (if different)
    • Course name or subscription type
    • Purchase date
    • Reason for refund request
    • Confirmation that the course was never accessed (for individual courses)

  3. Alternative contact methods:

Response Time

Mr. Michael, the Academy headmaster, handles all communications directly and provides prompt responses to refund requests.

Important Notes

Tip: Since CLAA offers flexible monthly subscriptions without long-term commitments, consider whether a subscription plan might better meet your family's needs than individual course purchases.

Important: All final decisions regarding refunds, changes, and cancellations belong to the Academy headmaster. Requests are reviewed individually and considered in good faith.

Note: With subscription plans, students have access to all courses and can make enrollment changes at any time, providing maximum flexibility for your family's educational journey.

Subtitle

Learn CLAA's refund policies for subscriptions and courses, plus how to cancel or change your enrollment through your account dashboard.

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